Old Mutual Call Centre Learnership 2025 – Apply Now!
📞 Launch Your Financial Services Career as a Call Centre Agent
Old Mutual, South Africa’s leading financial services group, is offering trainee positions for aspiring call centre agents. This is your chance to earn while you learn about banking, insurance, and investments while developing valuable customer service skills.
📍 Position Details For Old Mutual Call Centre Learnership 2025
✔ Job Title: Trainee Call Centre Agent
✔ Location: Johannesburg/Cape Town/Durban
✔ Closing Date: 30 December 2025 (Rolling applications)
✔ Employment Type: Full-time
✔ Salary: Market-related + performance bonuses
✅ Why Join Old Mutual?
✅ Paid training in financial products
✅ Career growth in banking/insurance sectors
✅ Employee benefits (medical aid, pension)
✅ Hybrid work model (after probation)
📋 Key Responsibilities For Old Mutual Call Centre Learnership 2025
✔ Handle customer inquiries via phone/email
✔ Promote financial products (loans, insurance, investments)
✔ Meet monthly sales targets
✔ Maintain excellent service standards
✔ Update customer records accurately
YOU CAN ALSO APPLY
Department of Employment and labou
📌 Minimum Requirements For Old Mutual Call Centre Learnership 2025
✔ Matric certificate (Grade 12)
✔ 6-12 months call centre/retail sales experience
✔ Clear criminal & credit record
✔ Computer literate (MS Office)
✔ Strong English & Afrikaans/Zulu/Xhosa skills
Advantageous:
- Financial services background
- Tertiary qualification
💡 Training & Development
- 4-6 weeks intensive training on:
- Old Mutual products
- Sales techniques
- CRM systems
- Ongoing coaching & mentorship
📝 How to Apply
1️⃣ Prepare Documents:
- CV
- ID & Matric copies
- Proof of address
2️⃣ Submit Online:
- Visit Old Mutual Careers
- Search “Trainee Call Centre Agent”
3️⃣ Interview Process:
- Telephonic screening
- Competency assessment
- Final interview
⚠️ Important Notes
- No application fee
- People with disabilities encouraged to apply
- Preference to EE candidates
💰 Potential Earnings
- Base salary: R8,000 – R12,000/month
- Performance bonuses: Up to R3,000/month
🚀 Career Growth Path
Successful agents can progress to:
✔ Team Leader (R18k-R25k)
✔ Financial Advisor (R15k-R30k + commissions)
✔ Operations Manager
🔗 Apply Now: Old Mutual Careers Portal
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Disclaimer: This is an informational post. For official details, visit www.oldmutual.co.za. We’re not affiliated with Old Mutual.
